Advice Collective is committed to protecting your privacy in accordance with the Privacy Act 2020 of New Zealand. This Privacy policy outlines how we collect, use, disclose and protect your personal information.

What personal information we collect

We may collect the following personal information:

• Name, contact details (email, phone number, address)

• Date of birth, gender (if required)

• Website usage data (cookies, IP address, analytics)

• Communications with us (emails, customer service inquiries)

We will only collect personal information that is necessary for our operations or services.

How we collect personal information

We collect personal information in the following ways:

• Directly from you (e.g., when you sign up, make a purchase, or contact us)

• Automatically through our website (cookies, analytics tools)

• From third parties where you have given consent (e.g., payment processors, social media platforms)

We will always collect information fairly and transparently, in accordance with Privacy Principle 3 of the Privacy Act 2020.

How we use your personal information

We may use your personal information to:

• Provide and improve our services

• Communicate with you (newsletters, updates, customer support)

• Comply with legal obligations

• Analyse website usage and improve user experience

We will only use your personal information for the purpose it was collected for, unless legally permitted otherwise (Privacy Principle 10).

Disclosure of personal information

We may share your personal information with:

• Third-party service providers (e.g., payment processors, IT service providers)

• Legal authorities if required by law

• Other entities where you have provided consent

If we transfer your data overseas, we will ensure the recipient has comparable privacy protections or obtain your consent (Privacy Principle 12).

Storage & security of your information

We take reasonable steps to protect your personal information from unauthorized access, modification, loss, or disclosure, in accordance with Privacy Principle 5. Security measures include:

• Secure data storage systems

• Restricted access of personal data

• Encryption of sensitive information

Access & correction of personal information

You have the right to:

• Request access to your personal information •

• Correct any inaccurate or outdated information

To make a request, please contact us at liam@advicecollective.co.nz

Retention & disposal of personal information

We will only retain your personal information for as long as necessary to fulfil its purpose or comply with legal obligations. Once no longer needed, we will securely delete or anonymize your data (Privacy Principle 9).

Cookies & tracking technologies

Our website may use cookies and tracking technologies to enhance user experience. You can control or disable cookies via your browser settings.

Privacy breaches & notification

If a serious privacy breach occurs that may cause harm, we will notify the Office of the Privacy Commissioner (OPC) and affected individuals as soon as possible, in accordance with the Privacy Act 2020’s mandatory breach notification rule.

Updates to this privacy policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or other channels.

Contact us

For any privacy-related inquiries or to exercise your rights, please contact us:

Advice Collective Email: liam@advicecollective.co.nz Phone: 021 090 70989 Address: 10 Fitzgerald Road, Mount Wellington, Auckland

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Policy Review

This policy is reviewed on an annual basis and was last reviewed on 04 June 2025.